How We Use Cookies

Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. Cookies are widely used to make websites work efficiently, as well as to provide information to the owners of the site.

We also use similar technologies such as pixels, tags and local storage (collectively, “cookies” in this policy) to collect and store certain information about your visit.

This website is operated by Right Maintenance Services Ltd (Company number 12067456), trading as National Plumbing, of Suite 201, 16 Titan Court, Laporte Way, Luton, England, LU4 8EF. Where we say “we”, “us” or “our” in this policy, we are referring to Right Maintenance Services Ltd.

We use cookies for the following purposes:

• Essential functionality — to make our website operate, such as remembering your cookie preferences.
• Analytics and performance — to understand how visitors use our website, measure site traffic and improve our services.
• Personalisation and marketing — to personalise content and, where applicable, deliver relevant advertising.

We categorise the cookies used on our website as follows:

Some cookies are set by third-party services that appear on our pages, such as analytics or embedded content providers. These third parties may use cookies to collect information about your visit. We do not control these cookies, and this policy does not cover the use of cookies by third parties. We recommend you review the cookie and privacy policies of any third-party provider for more information.

Cookies can be either “session” or “persistent”:

• Session cookies are temporary and are deleted from your device when you close your browser.
• Persistent cookies remain on your device for a set period (or until you delete them), and are used to remember your preferences across visits.

The duration of each cookie depends on its purpose and is generally between 24 hours and 12 months.

You have control over cookies and can manage them in the following ways:

• Cookie banner — when you first visit our website, our cookie banner lets you accept all cookies, necessary-only cookies, or customise your preferences. You can change your selection at any time by clearing cookies in your browser and revisiting the site.
• Browser settings — most web browsers allow you to control cookies through their settings, including blocking or deleting them. You can usually find these options in the “Settings”, “Preferences” or “Privacy” section of your browser. Refer to your browser’s help documentation for specific instructions.

Please note that if you disable or block certain cookies, some features of our website may not function correctly, and you may need to re-enter your preferences each visit.

Cookies may process personal information. You have rights in relation to your personal information under the UK GDPR, including the right to access, correct, erase, object to or restrict the processing of your data. Full details of your rights are set out in our Privacy Policy.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in the law. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

• By email: info@nationalplumbing.co.uk
• By phone: 0330 043 3748
• By post: Right Maintenance Services Ltd, Suite 201, 16 Titan Court, Laporte Way, Luton, England, LU4 8EF.